Refund Policy
Last updated: 14 September 2026
This policy applies to purchases of the ebooks sold on this site by Goodwill Osabuase.
30-day money-back guarantee
We offer a 30-day money-back guarantee. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date — you don't need to give a reason.
How to request a refund
Refunds are processed by our payment provider, Paddle, which is the Merchant of Record for all our orders. To request one:
- visit paddle.net and look up your order using the email address you bought with, or
- email us at support@goodwillabundance.app and we'll arrange it with Paddle for you.
Please include the email address used at checkout and your Paddle order or transaction reference if you have it.
After a refund
The money is returned to your original payment method — timing depends on your bank or card issuer, usually a few working days. Once a refund is issued, your download links stop working and your licence to use the ebooks ends. We ask that you delete any copies you have downloaded.
Paddle's own refund policy also applies to every order, and nothing here affects your statutory consumer rights.